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<a href="https://github.com/mailcow/mailcow-dockerized-docs/edit/master/docs/backup_restore/b_n_r-accidental_deletion.en.md" title="Edit this page" class="md-content__button md-icon">
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<h1>Recover accidentally deleted data</h1>
<p>So you deleted a mailbox and have no backups, he?</p>
<p>If you noticed your mistake within a few hours, you can probably recover the users data.</p>
<h3 id="sogo">SOGo<a class="headerlink" href="#sogo" title="Permanent link">&para;</a></h3>
<p>We automatically create daily backups (24h interval starting from running up -d) in <code>/var/lib/docker/volumes/mailcowdockerized_sogo-userdata-backup-vol-1/_data/</code>.</p>
<p><strong>Make sure the user you want to restore exists in your mailcow</strong>. Re-create them if they are missing.</p>
<p>Copy the file named after the user you want to restore to <code>__MAILCOW_DIRECTORY__/data/conf/sogo</code>.</p>
<p>1. Copy the backup: <code>cp /var/lib/docker/volumes/mailcowdockerized_sogo-userdata-backup-vol-1/_data/restoreme@example.org __MAILCOW_DIRECTORY__/data/conf/sogo</code></p>
<p>2. Run <code>docker-compose exec -u sogo sogo-mailcow sogo-tool restore -F ALL /etc/sogo restoreme@example.org</code></p>
<p>Run <code>sogo-tool</code> without parameters to check for possible restore options.</p>
<p>3. Delete the copied backup by running <code>rm __MAILCOW_DIRECTORY__/data/conf/sogo</code></p>
<p>4. Restart SOGo and Memcached: <code>docker-compose restart sogo-mailcow memcached-mailcow</code></p>
<h3 id="mail">Mail<a class="headerlink" href="#mail" title="Permanent link">&para;</a></h3>
<p>In case of an accidental deletion of a mailbox, you will be able to recover for (by default) 5 days. This depends on the <code>MAILDIR_GC_TIME</code> parameter in <code>mailcow.conf</code>.</p>
<p>A deleted mailbox is copied in its encrypted form to <code>/var/lib/docker/volumes/mailcowdockerized_vmail-vol-1/_data/_garbage</code>.</p>
<p>The folder inside <code>_garbage</code> follows the structure <code>[timestamp]_[domain_sanitized][user_sanitized]</code>, for example <code>1629109708_exampleorgtest</code> in case of <a href="&#109;&#97;&#105;&#108;&#116;&#111;&#58;&#116;&#101;&#115;&#116;&#64;&#101;&#120;&#97;&#109;&#112;&#108;&#101;&#46;&#111;&#114;&#103;">&#116;&#101;&#115;&#116;&#64;&#101;&#120;&#97;&#109;&#112;&#108;&#101;&#46;&#111;&#114;&#103;</a> deleted on 1629109708.</p>
<p>To restore make sure you are actually restoring to the same mailcow it was deleted from or you use the same encryption keys in <code>crypt-vol-1</code>.</p>
<p><strong>Make sure the user you want to restore exists in your mailcow</strong>. Re-create them if they are missing.</p>
<p>Copy the folders from <code>/var/lib/docker/volumes/mailcowdockerized_vmail-vol-1/_data/_garbage/[timestamp]_[domain_sanitized][user_sanitized]</code> back to <code>/var/lib/docker/volumes/mailcowdockerized_vmail-vol-1/_data/[domain]/[user]</code> and resync the folder and recalc the quota:</p>
<div class="highlight"><pre><span></span><code>docker-compose exec dovecot-mailcow doveadm force-resync -u restoreme@example.net &#39;*&#39;
docker-compose exec dovecot-mailcow doveadm quota recalc -u restoreme@example.net
</code></pre></div>
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