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<li class="md-nav__item">
<a href="../b_n_r-backup/" class="md-nav__link">
Backup
</a>
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<a href="../b_n_r-restore/" class="md-nav__link">
Restore
</a>
</li>
</ul>
</nav>
</li>
<li class="md-nav__item">
<a href="../b_n_r-coldstandby/" class="md-nav__link">
Cold-standby (rolling backup)
</a>
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<li class="md-nav__item md-nav__item--nested">
<input class="md-nav__toggle md-toggle " data-md-toggle="__nav_7_3" type="checkbox" id="__nav_7_3" >
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Manual backups
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</label>
<ul class="md-nav__list" data-md-scrollfix>
<li class="md-nav__item">
<a href="../b_n_r-backup_restore-maildir/" class="md-nav__link">
Maildir
</a>
</li>
<li class="md-nav__item">
<a href="../b_n_r-backup_restore-mysql/" class="md-nav__link">
MySQL (mysqldump)
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<span class="md-nav__icon md-icon"></span>
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Recover accidentally deleted data
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<a href="./" class="md-nav__link md-nav__link--active">
Recover accidentally deleted data
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Configuration
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CSS overrides
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Netfilter
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Pushover
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Spamfilter
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<a href="../../manual-guides/mailcow-UI/u_e-mailcow_ui-sub_addressing/" class="md-nav__link">
Sub-addressing
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Tags (for Domains and Mailboxes)
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<a href="../../manual-guides/mailcow-UI/u_e-mailcow_ui-spamalias/" class="md-nav__link">
Temporary email aliases
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Two-Factor Authentication
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<a href="../../manual-guides/Postfix/u_e-postfix-trust_networks/" class="md-nav__link">
Add trusted networks
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<a href="../../manual-guides/Postfix/u_e-postfix-custom_transport/" class="md-nav__link">
Custom transport maps
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Customize/Expand main.cf
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Disable Sender Addresses Verification
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Max. message size (attachment size)
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Statistics with pflogsumm
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Customize/Expand dovecot.conf
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<a href="../../manual-guides/Dovecot/u_e-dovecot-any_acl/" class="md-nav__link">
Enable "any" ACL settings
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Expunge a Users mails
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FTS (Solr)
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IMAP IDLE interval
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Mail crypt
</a>
</li>
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More Examples with DOVEADM
</a>
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Move Maildir (vmail)
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Public folders
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Static master user
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Rspamd
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Whitelist
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Redirect HTTP to HTTPS
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Re-enable TLS 1.0 and TLS 1.1
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Mailman 3
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Mailpiler Integration
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Nextcloud
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Portainer
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Roundcube
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<div class="md-content" data-md-component="content">
<article class="md-content__inner md-typeset">
<h1>Recover accidentally deleted data</h1>
<p>So you deleted a mailbox and have no backups, he?</p>
<p>If you noticed your mistake within a few hours, you can probably recover the users data.</p>
<h3 id="sogo">SOGo<a class="headerlink" href="#sogo" title="Permanent link">&para;</a></h3>
<p>We automatically create daily backups (24h interval starting from running up -d) in <code>/var/lib/docker/volumes/mailcowdockerized_sogo-userdata-backup-vol-1/_data/</code>.</p>
<p><strong>Make sure the user you want to restore exists in your mailcow</strong>. Re-create them if they are missing.</p>
<p>Copy the file named after the user you want to restore to <code>__MAILCOW_DIRECTORY__/data/conf/sogo</code>.</p>
<ol>
<li>
<p>Copy the backup: <code>cp /var/lib/docker/volumes/mailcowdockerized_sogo-userdata-backup-vol-1/_data/restoreme@example.org __MAILCOW_DIRECTORY__/data/conf/sogo</code></p>
</li>
<li>
<p>Run the following command:</p>
<div class="tabbed-set tabbed-alternate" data-tabs="1:2"><input checked="checked" id="__tabbed_1_1" name="__tabbed_1" type="radio" /><input id="__tabbed_1_2" name="__tabbed_1" type="radio" /><div class="tabbed-labels"><label for="__tabbed_1_1">docker compose (Plugin)</label><label for="__tabbed_1_2">docker-compose (Standalone)</label></div>
<div class="tabbed-content">
<div class="tabbed-block">
<div class="highlight"><pre><span></span><code>docker<span class="w"> </span>compose<span class="w"> </span><span class="nb">exec</span><span class="w"> </span>-u<span class="w"> </span>sogo<span class="w"> </span>sogo-mailcow<span class="w"> </span>sogo-tool<span class="w"> </span>restore<span class="w"> </span>-F<span class="w"> </span>ALL<span class="w"> </span>/etc/sogo<span class="w"> </span>restoreme@example.org
</code></pre></div>
</div>
<div class="tabbed-block">
<div class="highlight"><pre><span></span><code>docker-compose<span class="w"> </span><span class="nb">exec</span><span class="w"> </span>-u<span class="w"> </span>sogo<span class="w"> </span>sogo-mailcow<span class="w"> </span>sogo-tool<span class="w"> </span>restore<span class="w"> </span>-F<span class="w"> </span>ALL<span class="w"> </span>/etc/sogo<span class="w"> </span>restoreme@example.org
</code></pre></div>
</div>
</div>
</div>
<p>Run <code>sogo-tool</code> without parameters to check for possible restore options.</p>
</li>
<li>
<p>Delete the copied backup by running <code>rm __MAILCOW_DIRECTORY__/data/conf/sogo</code></p>
</li>
<li>
<p>Restart SOGo and Memcached: </p>
</li>
</ol>
<div class="tabbed-set tabbed-alternate" data-tabs="2:2"><input checked="checked" id="__tabbed_2_1" name="__tabbed_2" type="radio" /><input id="__tabbed_2_2" name="__tabbed_2" type="radio" /><div class="tabbed-labels"><label for="__tabbed_2_1">docker compose (Plugin)</label><label for="__tabbed_2_2">docker-compose (Standalone)</label></div>
<div class="tabbed-content">
<div class="tabbed-block">
<div class="highlight"><pre><span></span><code>docker<span class="w"> </span>compose<span class="w"> </span>restart<span class="w"> </span>sogo-mailcow<span class="w"> </span>memcached-mailcow
</code></pre></div>
</div>
<div class="tabbed-block">
<div class="highlight"><pre><span></span><code>docker-compose<span class="w"> </span>restart<span class="w"> </span>sogo-mailcow<span class="w"> </span>memcached-mailcow
</code></pre></div>
</div>
</div>
</div>
<h3 id="mail">Mail<a class="headerlink" href="#mail" title="Permanent link">&para;</a></h3>
<p>In case of an accidental deletion of a mailbox, you will be able to recover for (by default) 5 days. This depends on the <code>MAILDIR_GC_TIME</code> parameter in <code>mailcow.conf</code>.</p>
<p>A deleted mailbox is copied in its encrypted form to <code>/var/lib/docker/volumes/mailcowdockerized_vmail-vol-1/_data/_garbage</code>.</p>
<p>The folder inside <code>_garbage</code> follows the structure <code>[timestamp]_[domain_sanitized][user_sanitized]</code>, for example <code>1629109708_exampleorgtest</code> in case of <a href="&#109;&#97;&#105;&#108;&#116;&#111;&#58;&#116;&#101;&#115;&#116;&#64;&#101;&#120;&#97;&#109;&#112;&#108;&#101;&#46;&#111;&#114;&#103;">&#116;&#101;&#115;&#116;&#64;&#101;&#120;&#97;&#109;&#112;&#108;&#101;&#46;&#111;&#114;&#103;</a> deleted on 1629109708.</p>
<p>To restore make sure you are actually restoring to the same mailcow it was deleted from or you use the same encryption keys in <code>crypt-vol-1</code>.</p>
<p><strong>Make sure the user you want to restore exists in your mailcow</strong>. Re-create them if they are missing.</p>
<p>Copy the folders from <code>/var/lib/docker/volumes/mailcowdockerized_vmail-vol-1/_data/_garbage/[timestamp]_[domain_sanitized][user_sanitized]</code> back to <code>/var/lib/docker/volumes/mailcowdockerized_vmail-vol-1/_data/[domain]/[user]</code> and resync the folder and recalc the quota:</p>
<div class="tabbed-set tabbed-alternate" data-tabs="3:2"><input checked="checked" id="__tabbed_3_1" name="__tabbed_3" type="radio" /><input id="__tabbed_3_2" name="__tabbed_3" type="radio" /><div class="tabbed-labels"><label for="__tabbed_3_1">docker compose (Plugin)</label><label for="__tabbed_3_2">docker-compose (Standalone)</label></div>
<div class="tabbed-content">
<div class="tabbed-block">
<div class="highlight"><pre><span></span><code>docker<span class="w"> </span>compose<span class="w"> </span><span class="nb">exec</span><span class="w"> </span>dovecot-mailcow<span class="w"> </span>doveadm<span class="w"> </span>force-resync<span class="w"> </span>-u<span class="w"> </span>restoreme@example.net<span class="w"> </span><span class="s1">&#39;*&#39;</span>
docker<span class="w"> </span>compose<span class="w"> </span><span class="nb">exec</span><span class="w"> </span>dovecot-mailcow<span class="w"> </span>doveadm<span class="w"> </span>quota<span class="w"> </span>recalc<span class="w"> </span>-u<span class="w"> </span>restoreme@example.net
</code></pre></div>
</div>
<div class="tabbed-block">
<div class="highlight"><pre><span></span><code>docker-compose<span class="w"> </span><span class="nb">exec</span><span class="w"> </span>dovecot-mailcow<span class="w"> </span>doveadm<span class="w"> </span>force-resync<span class="w"> </span>-u<span class="w"> </span>restoreme@example.net<span class="w"> </span><span class="s1">&#39;*&#39;</span>
docker-compose<span class="w"> </span><span class="nb">exec</span><span class="w"> </span>dovecot-mailcow<span class="w"> </span>doveadm<span class="w"> </span>quota<span class="w"> </span>recalc<span class="w"> </span>-u<span class="w"> </span>restoreme@example.net
</code></pre></div>
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